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Exploring the Candidate Payment Process
Exploring the Candidate Payment Process

What does the candidate payment process look like?

Brianna Lysaith avatar
Written by Brianna Lysaith
Updated over 2 months ago

Once candidates have successfully completed their shifts and submitted their timesheets, their minds naturally turn to the all-important issue of getting paid. In this article, we will walk you through the intricate and essential steps that constitute the candidate payment process.

Timesheet Submission and Approval

The journey towards payment initiation begins with the candidates' submission of their timesheets. These timesheets subsequently undergo a review process, which can be executed either by your internal team or the client for whom the candidate rendered their services. This ensures accuracy and transparency in the payment process.

Account Entries: The Financial Bridge

Upon successful approval of the timesheets, an account entry is generated, serving as the financial bridge connecting the candidate and the client. This transaction manifests as a credit on the candidate's side, signifying the amount they are entitled to receive. Simultaneously, it appears as a debit on the client's side, indicating their financial obligation. For more in-depth information regarding the creation of account entries, please refer to our dedicated article on the subject.

A draft invoice will also be generated automatically. If a draft invoice had been previously generated, the new entry will seamlessly integrate into the existing invoice. To gain a deeper understanding of how invoices can be grouped, please consult our comprehensive article on the topic.

Manual Payment Processing: A Learning Opportunity

At this juncture, we recommend a manual approach to payment processing, allowing you to gain familiarity with the process before considering automation. The flexibility of this manual system enables you to exercise control over the frequency of charging clients for their invoices and disbursing payments to candidates for their approved timesheets. It's essential to note that while clients' payments can take approximately 5-7 business days to reach your Stripe account, you have the flexibility to remit payments to candidates even before receiving funds from clients if your account maintains sufficient funds.

Typically, it takes 1 to 2 business days for payments to make their way into the candidate's account. It's worth mentioning that the initial payments might take slightly longer to process. This deliberate approach aims to minimize the risk of fraudulent transfers and ensures the security of all financial transactions.

For more information on how to manually charge clients, consult our dedicated article on the subject. Additionally, we offer detailed insights into the different ways you can settle candidate payments on the platform.

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