Ensuring that candidates are confirmed for shifts is crucial for seamless operations and client satisfaction. But how can both clients and candidates be certain that assignments are indeed confirmed? Let's dive into the mechanisms that facilitate this confirmation process.
For Clients:
View Assigned Candidates: Clients can confirm candidate assignments by simply viewing the list of assigned candidates from within the order. This provides clarity on who has been designated for specific shifts.
Click Confirmation Link: Upon receiving an email notification indicating that a shift has been filled, clients can confirm the assignment by clicking the provided link. This action serves as an acknowledgment of candidate assignments for the shift.
Mark Shift as "Client Acknowledged": In cases where some shifts remain unconfirmed, you may find it necessary to reach out to the client. Once you have confirmation, you have the ability to mark the shift as “Client Acknowledged.” This acknowledgment extends to all future shifts published by the client. This can be found in the Mission Wholesome View of the admin platform.
For Candidates:
Automatic Reconfirmation Notification: Candidates receive automatic notifications prompting them to reconfirm their assigned shifts. They have the convenience of reconfirming directly from the email notification or through the web platform.
Manual Reconfirmation: In instances where candidates fail to reconfirm their shifts, your Internal team has the option to manually send reconfirmation notifications. This can be done from the Mission wholesome view by clicking on "More" and then selecting "Send Notification."
NB: Enabling Client Confirmation:
If you wish to enable confirmation of assigned shifts, please reach out to a member of the WOLF team via Intercom or by emailing help@fromwolf.com.
For a more detailed understanding of how client confirmation functions, please refer to the provided article.
In conclusion, ensuring the confirmation of candidates for shifts is a collaborative effort between clients and candidates. By following these outlined steps, both parties can contribute to the smooth and efficient execution of staffing operations.
For further inquiries or assistance, feel free to contact our support team.