Our updated email service system will improve deliverability and eliminate any issue of important information/ emails being sent to spam.
The most common reason for emails being sent to spam, mainly proposals, is because of the size or volume of the document; and not all providers can support such large files. What will happen moving forward is that proposals won’t only be sent to email but also sent as a text message. The body of the message will be standardized and simplified for both messaging and email consistency.
Both the email template and SMS will contain whatever verbiage your current proposal has or what you may update it to be in the future.
We will gradually be transitioning to the new email system over the next 6-8 weeks.
This feature is currently in Beta.
For more information about the updated email service system, see related articles: