Keeping an account secure is essential, and updating passwords regularly is a crucial part of this process.
Whether candidates are using the app or web platform, this guide will help them navigate the steps to update their passwords smoothly. Users can follow the instructions below based on whether they are a candidate or a client.
Updating Password on the App
Open the App: Launch the app on your device.
Navigate to the Sign-Up Screen: If you are not already on the sign-up screen, log out of your account to access it.
Forgot Your Password?: Click on the "Forget Your Password" option.
Follow the Instructions: You will be guided through a series of steps to reset your password. This involves entering your registered email address, receiving a reset link or code, and then creating a new password.
Updating Password on the Web Platform
As a Candidate
Log In to Your Account: Open your web browser and log in to your candidate account.
Go to Settings: Navigate to the "Settings" menu.
Select Account: Within the settings, find and click on "Account".
Change Password: Make the necessary changes to update your password. You will need to enter your current password, followed by your new password.
As a Client
Log In to Your Account: Open your web browser and log in to your client account.
Go to Account: Navigate directly to the "Account" section.
Change Password: The process is identical to that for candidates. Make the necessary changes to update your password, which usually involves entering your current password and then your new password.
By following these steps, users can ensure that their passwords are updated and that their accounts remain secure.