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Who Receives Notifications When a Shift is Canceled?
Who Receives Notifications When a Shift is Canceled?
Brianna Lysaith avatar
Written by Brianna Lysaith
Updated over 8 months ago

When there are cancellations of a shift or an order, it's crucial for all relevant parties to be promptly notified. So, who exactly receives these notifications when a shift is canceled?

1. Admin/ Internal Team:

When a shift cancellation occurs, the admin team is automatically notified. This ensures swift action can be taken to address the cancellation and any resulting implications. The admin team will be able to see who canceled the shift.

2. Client:

Clients, the entities or individuals for whom the services are being provided are also promptly notified when a shift they've requested is canceled; whether by a member of their team or a member of the admin team.

3. Delegate Users:

Delegate users are granted specific rights and permissions to manage orders or shifts on behalf of the client. In the event of a shift cancellation, delegate users with the authority to place orders or schedule shifts are also notified. This ensures that those who have been entrusted with decision-making capabilities are kept informed of changes to the schedule, allowing them to take appropriate action if needed.

4. Assigned Candidates:

In scenarios where a candidate has already been assigned to a particular shift, they too are notified when that shift is canceled. This ensures transparency and communication between the platform and the individuals directly impacted by the cancellation. By alerting assigned candidates, they can make alternative arrangements or seek out other opportunities to fulfill their work obligations.

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