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Why aren’t events being sent to Segment.com?
Why aren’t events being sent to Segment.com?
Brianna Lysaith avatar
Written by Brianna Lysaith
Updated over a year ago

If ever for some reason you notice that events have stopped being sent to Segment; here are a couple ways you can troubleshoot.

  1. First go into Segment Integrations on your platform, verify what keys are there and if they correspond to what’s actually in Segment. To locate Segment integration on your platform, navigate to ConfigurationIntegrationsSegment. If the keys do not match those that Segment provides, updating them to match what is in Segment should allow the events to start sending again.

  2. Please ensure that the email help@Fromwolf.com is added as an administrator to your Segment account.

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