Your clients and Internal team have the ability to control client notifications by enabling or disabling notifications for a specific order.

As your company grows and clients start to place larger orders, more notifications may be sent regarding candidate assignment or any order changes. Some clients may appreciate being notified as changes take place, while others may not want to see every notification. This feature will allow them to have some control over the volume of notifications they’re receiving.

The default interval for clients to receive notifications for order updates is set for 2 days before the order’s start date. Your Internal team also has the ability to adjust the notification interval from Platform Setup → Client Experience → Notifications. For those of you who would like to keep the default notification interval as is, that's completely fine. The ability to enable or disable order notifications is just an additional measure of control. And it’s as easy as clicking on the bell icon when viewing an order.

Please keep in mind that this feature will only disable client notifications. This does not impact internal notifications.

The image below shows where the notification enable/disable button is located.

Image of Notification Interval Options