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Setting up your On-demand Platform
Setting up your On-demand Platform
Eve Jaffe avatar
Written by Eve Jaffe
Updated over 3 months ago

At Wolf, we believe that setting up your on-demand platform should be as easy as 1, 2, 3!

We’ve worked hard to make that a reality and have put together this guide to help you along the way--though, you will find it has 4 steps (we apologize).

So you’ve signed the contract, entered some basic information, and now the platform has been generated. You’ve logged in and can’t wait to start customizing and configuring the platform to your expectations...but how will you do that?

From your admin dashboard, navigate to the tabs on the left side and select “Configuration,” Now the fun really begins.

1. Core Set Up:

This section ensures that your platform, at a base level, is set up, per your needs. Here you can update your country of operation, currency, language, timezone (if necessary), as well as all copy on the platform. You can select the style of the sign up, map your domain and request a security certificate, manage your admin team, and configure your brand colors and logos to make the platform totally white label.

2. Business Set Up

This section allows you to ensure that the platform and your business are aligned. You can select your business model (the platform supports 3 different ones), create the job types that you will be offering, customize the order form that clients will fill when requesting staff, and update your company’s legal information/terms and conditions.

3. Onboarding Set Up

Every industry, and every company, differs in the information they need to gather from new candidates and clients signing up on their platform. This section allows you to quickly review the onboarding process and customize it as necessary.

4. Ongoing Experience

You want your clients and candidates to have a great time using the platform. Here’s where you can decide what makes the most sense to have enabled. On the client side, you may need to decide how much information about candidates is shared with clients, how much communication is allowed, and establish a shift cancellation policy, for example. On the candidate side, this could be establishing a cancellation policy to discourage your candidates from doing just that.

We hope this helps you get up-and-running ASAP, but know that you may still have some questions. You can search for answers any time using the purple chat bubble in the bottom right of your dashboard. If you still can’t find what you’re looking for, you can send us a message directly from there, too!

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