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Understanding Language Preferences on the Platform

Brianna Lysaith avatar
Written by Brianna Lysaith
Updated over 2 months ago

When you interact with the platform, the application automatically chooses the most appropriate language for you. It does this by checking options in a specific order of priority until it finds a match:

1. Browser’s Default Language

When a new user visits the platform, we first check the language their browser provides (via HTTP_ACCEPT_LANGUAGE).

  • This only applies if the language is included in your organization’s authorized languages.

2. User’s Personal Setting

If you’re logged in and have chosen a preferred language in your profile, that selection always overrides other options.

3. Saved Browser Cookie

If no profile preference is set, we check whether you’ve previously selected and saved a language through your browser cookies.

4. Platform’s Primary Language

If none of the above settings apply, the platform will display its configured primary language.

5. System Default (English)

As a final fallback, if no other preference is found, the system defaults to English.

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