The Automated Follow-ups for Expiring Credentials feature ensures job seekers receive timely reminders to keep their credentials up to date, helping them stay compliant and ready for their next opportunity. This automation benefits not only candidates but also administrators by streamlining credential management, reducing the need for manual tracking, minimizing the risk of scheduling candidates with expired credentials, and enhancing overall compliance and operational efficiency.
Flexible Notification System
This feature is designed with a structured cadence that balances urgency with minimal disruption. The service runs daily, but job seekers will only receive notifications based on specific time intervals, ensuring they get the right amount of reminders without being overwhelmed.
Notification Cadence
More than 7 days before expiry: One notification per week if the credential has not been updated.
Within 7 days of expiry: Up to two notifications per week—one at the start of the week and another midway if no action has been taken.
Already expired: Two weekly follow-ups post-expiry to encourage swift action for up to one month.
Example of Reminders
Expired Credential Added:
Upcoming Expiration:
This feature can be disabled at any time, offering flexibility for staffing companies that prefer a different follow-up approach.