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Understanding the Shifts Fill Rate Report: A Key Tool for Workforce Management

Brianna Lysaith avatar
Written by Brianna Lysaith
Updated over a month ago

What is the Shift Fill Rate Report?

The Shifts Fill Rate Report is a workforce management tool that provides insights into shift coverage by tracking the number of open and filled positions over a given period. This report helps businesses analyze staffing efficiency, identify trends, and address gaps in shift fulfillment.

Why is the Shifts Fill Rate Report Useful?

  1. Improves Staffing Decisions – By visualizing filled vs. open shifts, platform owners can assess whether their workforce is sufficient to meet demand.

  2. Identifies Hiring Needs – Persistent gaps in shift coverage may indicate a need for additional staff or adjustments in scheduling practices.

  3. Enhances Operational Efficiency – Monitoring fill rates allows businesses to optimize staffing, reducing last-minute scheduling issues.

  4. Provides Data-Driven Insights – Historical data helps predict staffing trends, aiding in proactive workforce planning.

How Does the Shifts Fill Rate Report Work?

1. Data Input and Filtering

The report allows users to filter shift data based on specific timeframes. Users can input:

  • Start Date to End Date – Defines the reporting period.

  • Interval – Options such as daily/weekly/monthly reporting provide a granular view of shifts.

  • Pricing IDs – Enables users to filter reports based on specific job categories or roles.

2. Shift Data Table

The reports also displays a shift data table which presents key shift metrics, including:

  • Total Shifts – The total number of scheduled shifts in the selected timeframe.

  • Total Positions – The number of roles that need to be filled.

  • Total Filled – The number of positions successfully assigned to workers.

  • Total Open – The number of unfilled positions, highlighting staffing gaps.

3. Visualizing the Data

A bar chart provides a graphical representation of filled vs. open shifts over time. Color classification may vary platform to platform.

This visualization helps administrators quickly assess trends, such as peak staffing shortages or improved fill rates over time.

Conclusion

The Shifts Fill Rate Report is a powerful tool for workforce planning, ensuring that businesses can track, analyze, and optimize their shift coverage. By leveraging this report, organizations can make informed staffing decisions, improve operational efficiency, and ultimately enhance service delivery.

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